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March, 2020 Archive

Coronavirus Update

Coronavirus Update for all Isle of Mull Cottage Guests

We are receiving a very high number of enquiries at the moment due to the impact of the Coronavirus outbreak.  We are doing our best to respond to all customers queries.  Please bear with us while we try and get back to you.  We are an independent local business with a staff of three and we are doing our absolute best to do what we can for the guests and cottage owners at this particularly difficult time.  Our first priority is the safety and wellbeing of our visitors, cottage owners, housekeepers and others in our island community.

The UK government’s current advice on what you need to do: “Stay at home.  Only go outside for food, health reasons, or work (where this cannot be done from home).  Stay 2 meters away from other people.  Wash your hands as soon as you get home”.  You can find full guidance at the gov.uk website.

The Scottish government has announced that the ferries to the island are now only to be used for essential supplies or businesses from this date through to 15th July 2020.  Please see the statement here on the Calmac website.

Cancellations
Please note that our cancellation policy (agreed to at the time of booking) applies in the first instance if you are unable to travel to Mull.  We ask that guests take out their travel insurance at the point of making a reservation with us, and would ask in the first instance, that you check your insurance policy to see if your loss is covered.  We can provide you with a cancellation notice to give to your insurers confirming that you will be unable to travel to the island due to the government policy.

Exceptions
We understand that the current restrictions are affecting our guests’ ability to claim on their insurance policy in some cases and in these exceptional circumstances, we want to do what is best for our guests and provide an alternative, if at all possible, for those who have booked with us over the next 30 day period and have paid in full (travelling between now and the end of April).

The rules for this potential amendment are as follows, and can only be offered if the property owner is happy to accommodate such as change as a gesture of goodwill, as it is outside our usual terms and the Agency Agreement we have with them:

  1. That we will attempt to transfer your booking to new dates, in the same property, between 5th September 2020 and 20th March 2021.  Depending on the particular property, we may be able to offer periods outside of this.
  2. If the week you choose has a higher rental fee, we will ask that you to pay the difference when the amendment is made.  We cannot reduce the cost of your booking.
  3. If for any circumstances, you are not able to make the new dates, we are really sorry but we will be unable to provide a refund on your new booking or offer a change of dates.

What to do next
Therefore, if your booking is in April this year and you would like us to try and make an amendment for you, please check the availability, let us know your preferred date, and we will request the change for you and amend your booking if we get a positive response, please allow us extra time to confirm this.

Limitations
There will be customers we can’t accommodate and unfortunately, we aren’t able to provide refunds in these circumstances as we don’t have the property owner’s authority to do so, and don’t hold the fund ourselves. We are very sorry that lots of customers, whether insured or not, stand to lose money as a result of the pandemic.  We are doing our utmost to assist where we can.

Bookings from May onwards
We ask that all customers booked from May onwards give us time to help our April customers in the first instance, and chance to speak with all our owners before we can advise on how things may be affected for them.

Upcoming Balances
In terms of upcoming balances, we are being flexible and allowing people extra time to make their balance payments.  So we will not be requesting any balance payments until a week before you are due to arrive. Your balance won’t be collected automatically and you will receive our usual reminders regarding your due date. We hope this allows our guests time to make an informed decision on whether to travel or not and see how the current situation unfolds.

Thank you.
Isle of Mull Cottages

How to Have a More Eco-Friendly Holiday on Mull

An island with mountains, lochs and undulating coastline, Mull is a must-visit for nature lovers, wildlife enthusiasts and beach goers. If you want to do your bit to have a more eco-friendly holiday on Mull and preserve the island’s special landscapes, traditions and culture, try these simple tips.

Leave the car at the cottage and walk to Mull's most scenic spots for a more eco-friendly holiday on Mull

Greener travel

Mull has miles and miles of walking tracks, from challenging hill climbs to more leisurely forestry tracks and beach walks. Exploring by foot or bike instantly cuts your carbon footprint, with the bonus of having more time to watch for wildlife and take in the views. Find more inspiration for walking routes on Mull.

For longer journeys, why not make use of the island’s well-connected bus service? Even one journey here or there can help achieve a more eco-friendly holiday on Mull.

You could also book a holiday cottage within walking distance of your must-see attractions. Try Canna overlooking the harbour in Tobermory, Calgary Bay Cottage right beside the beach or Ploughman’s Cottage for epic walks to Shiaba and Kilvickeon Beach.

Dragonsfly Rest, a holiday cottage on Mull with eco-friendly initiatives

Eco-friendly holiday cottages

We’ve got lots of eco-friendly holiday cottages on Mull, but that doesn’t mean going back to basics for a week.

Pet friendly Carnanamish in Tobermory is a contemporary holiday home for eight with stunning sea views. The sustainable measures here are built in to the fabric of the building. For example, the large windows make the most of solar gain, while the air exchange heat pump offers eco-friendly heating.

Likewise, pet friendly Dragonsfly Rest on the Ross of Mull combines a wood burning stove with solar panels to keep the cottage cosy, with temperature controls on each radiator providing all the modern conveniences too.

Highland cow beside Shepherd's Light cottage on Mull

Local produce

Guests often ask us about the best places to do your food shopping on Mull. This can be a great way to plan a more eco-friendly holiday on Mull too. We are fortunate to have a wide range of local producers and purveyors to choose from, ranging from the Tobermory Fish Company to Tobermory Bakery, Inverlussa Shellfish to Isle of Mull Cheese.

There’s also the opportunity to stock up from local growers and producers at the regular Producer’s Markets. These take place in Tobermory, Craignure, Pennyghael and Dervaig. Many also sell direct from the farm, so you can indulge in fresh vegetables from Glengorm Gardens, Hebridean hogget and Highland beef from Ardalanish and pork from the Greenleaves Croft in Ardtun.

The Crofter’s Kitchen and Garden at Kintra is also well worth a visit for local produce and eggs in season. And for those who wish to enjoy the local bounty without cooking themselves, place an order with the Lochbuie Larder. Creators of homemade ready meals, many featuring ingredients from the Lochbuie estate, these are a favourite among our guests.

Book your holiday cottage and start planning your visit to Mull today.